Privacy notice
Last updated: 9 November 2026
Who we are. EB Solution UK is the controller for personal data collected through this website. You can contact us at [email protected] or on +44 20 4620 5485.
What we collect. What you give us through our enquiry forms or by email — name, business email, phone number, company, and whatever you tell us about your enquiry. Plus standard technical data: IP address, browser, pages viewed, and how you reached the site.
Why, and on what basis. To respond to your enquiry and to provide services you have asked for (performance of a contract, or steps leading to one). To understand how the site is used and improve it (legitimate interests). To send you marketing only where you have agreed, which you can withdraw at any time.
Who we share it with. Our hosting, email, CRM and analytics providers, acting on our instructions. Some of these process data outside the UK; where they do, the transfer is covered by the UK International Data Transfer Agreement or an adequacy decision.
How long we keep it. Enquiries that do not become clients: two years. Client records: for the length of the contract and seven years after, to meet our legal and accounting obligations.
Your rights. Under UK GDPR you can ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, and ask for it in a portable form. Email us to do any of these. If you are unhappy with how we respond, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies. This site uses cookies that are needed for it to work, and analytics cookies that help us understand how it is used. Non-essential cookies are only set with your consent, and you can change your choice at any time.
